Dispatcher Will Need to Know
What the 9-1-1 Dispatcher will need to know:
Where the problem is.
Nature of the problem
Answer all questions, stay clam, and
do not hang up.
Who you are
Your address and telephone number.
The 9-1-1 call takers and emergency dispatchers are there to help you in an emergency.
Emergency Medical Dispatch
When calling for help in a medical emergency the dispatcher may ask specialized questions and provide pre-arrival instructions to the caller. Answer all questions, stay clam, and do not hang up.
Telecommunication Device for the Deaf TDD
The enhanced 9-1-1 system also supports TDD (Telecommunications Device for the Deaf). If a person calls 9-1-1 using a telecommunications device for the deaf or hearing impaired the Dispatcher can communicate with the person to determine the problem. Dispatchers accept text to 9-1-1 in Oakland County and are able to process Real-Time Text (RTT) calls.
Southfield & Lathrup Village
Emergency Telephone Numbers
Police Emergency: 9-1-1
Fire Emergency: 9-1-1
Medical Emergency: 9-1-1
For Non-Emergency Service in Southfield
Police (Business Calls): (248) 796-5500
Fire (Business Calls): (248) 796-5650
City of Southfield - General Info: (248) 796-5000