All City of Southfield offices and facilities will be closed to the public beginning Thursday, November 19 until at least Wednesday, December 9, 2020 or further notice in accordance with the most recent state of Michigan public health order. All essential public safety and public works services and departments will continue to function as normal. The City’s Emergency Operation Center (EOC) has been activated and City hall will continue operating during minimum core hours Monday - Thursday, 8 a.m. - 5 p.m. Residents will still be able to conduct most city business online and through City Hall’s main drop box 24/7 as well as via phone during the City Hall core hours.
Water Billing
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WATER BILLS
Residential water bills are issued every two months and Commercial water bills are issued every month.
PAYMENT OPTIONS
Water bill payments can be mailed to the address shown on the water bill: City of Southfield, Water and Sewer Department, P. O. Box 33835, Detroit, MI, 48232-0835. When paying by mail, please include the bill stub to assure proper credit to the correct account.
Payments can be made in person at the Treasurer’s Office, located in the Municipal Building at the Civic Center complex, 26000 Evergreen Road, at Civic Center Drive. That office is open Monday through Friday, 8:00 a.m. to 5:00 p.m. When paying in person, please bring the entire bill form for faster service.
Payment can be made through the Automatic Bill Payment Plan. By submitting the properly completed application to the Water Department, the billing customer’s payments are withdrawn from (the choice of) a savings account or a checking account automatically upon the due date of each bill. Applications for this payment plan are available at the Water Department and at the Treasurer’s Office; or the forms will be mailed out by request.
Payments can be made on-line at water.cityofsouthfield.com
Payments can be made by phone using a credit card or electronic check for residential accounts and by electronic check only for commercial accounts. Call (844) 860-8194.
CLOSING BILLS
At the time that a residence changes ownership or tenancy, the seller or tenant should read the six digits on the face of the water meter, on the last date of responsibility. Anytime after the reading is obtained, the read is to be called in to the Water Department, along with the mailing address information.
When a business changes ownership or tenancy, an appointment can be requested for the Water Department to obtain an actual meter reading as of the final date of responsibility.
If the property is connected to city sewer, but not to the water system, the seller (or tenant) should notify the Water Department with the last date of responsibility and the mailing address for the sewer bill.
For water billing, new water or sewer service, water service shut off, or troubleshooting problems, call (248) 796-4850. Office hours are Monday through Friday, 7:30 a.m. to 4:30 p.m.
