Operation GOT M is now Southfield Solutions!!
To better serve the residents of Southfield and be more responsive to the needs of the community, the Southfield Police Department is proud to become part of the Southfield Solutions program. The City of Southfield partnered with QScend Technologies to launch the Southfield Solutions platform that allows residents to directly report quality-of-life issues and request city services all from the convenience of their smart phone, tablet, or computer. The City officially transitioned to the new system on March 4, 2020.
The Southfield Police Department encourages residents to report quality of life issues such as on-going traffic complaints and littering violations to the Southfield Solutions website/app. For complaints that are in-progress such as a loud party, loud music from a vehicle or wild animal in the home, citizens are asked to contact the non-emergency line at 248-796-5500 and an officer will respond.
Residents are reminded that issues that are emergencies are to call 9-1-1 for immediate police response.
With the free Southfield Solutions mobile app and web tools, Southfield residents and businesses can provide City of Southfield Police with pictures, specific descriptions, geo-locating and more — valuable information needed to resolve an issue efficiently. In addition, the Southfield Solutions platform provides Southfield officials with a centralized issue management system to manage issues from the initial report to resolution — engaging the community throughout the process.
The Southfield Solutions mobile app is available for free download on Android at: https://play.google.com/store/apps/details?id=com.qscend.report2gov.southfieldsolutions and iPhone at: https://apps.apple.com/us/app/southfield-solutions/id1500931950.
In addition to the mobile apps, residents can send reports directly to the City of Southfield website at www.cityofsouthfield.com.