Eyes on Southfield, the city of Southfield’s proactive community appearance program, has proven to be very successful – generating more than 1,000 calls and subsequent resolutions in 2008.
Launched in August of 2007, the program enables residents to notify the City with ease when a potential code or appearance issue is observed. Residents may simply call (248) 796-EYES (3937) 24-hours a day, seven-days a week to report any code or appearance issues they observe.
With an increased focus on curb appeal, the Southfield Code Enforcement Department or other appropriate staff respond to most calls within a 24- to 48-hour time period. Code Enforcement Officers canvass the City seven days a week to monitor the condition of Southfield homes and neighborhoods. In addition, the City relies on the “eyes and ears” of the entire community to report any obvious or significant appearance issues. When an issue exists, code officers inform the resident or business of the problem and educate them on how to resolve it. If another violation occurs at the same property, the home or business owner is issued a civil infraction and must appear in court. The City’s ultimate goal is to work with the community to resolve issues quickly and to maintain Southfield’s appearance.
“The community’s response to the Eyes on Southfield program has been very gratifying,” commented City Administrator Jim Scharret. “Every resident and business owner has a vested interest in maintaining property values by keeping Southfield clean and attractive. The program provides the community with a convenient and effective way to address any potential code or appearance issues they may observe. The Mayor and City Council are very committed to working with the community to maintain our curb appeal and to keep Southfield beautiful. The community’s participation is vital to the program and their input is greatly appreciated. ”
Southfield residents are encouraged to report any potential code or appearance issues or concerns by calling the City’s special “Eyes on Southfield” hotline, (248) 796-EYES (3937) 24-hours a day, seven-days a week.