What the 9-1-1 Dispatcher will need to know:
- Where the problem is.
- Nature of the problem
Answer all questions, stay clam, and
do not hang up.
- Who you are.
Your address and telephone number.
The 9-1-1 call takers and emergency dispatchers are there to help you in an emergency.
- Emergency Medical Dispatch
When calling for help in a medical emergency the dispatcher may ask specialized questions and provide pre-arrival instructions to the caller.
Answer all questions, stay clam, and do not hang up.
- Telecommunication Device for the Deaf TDD
The enhanced 9-1-1 system also supports TDD (Telecommunications Device for the Deaf). If a person calls 9-1-1 using a telecommunications device for the deaf or hearing impaired the Dispatcher can communicate with the person to determine the problem.
Using a telecommunications device for the deaf or hearing impaired you may call (non-emergency) the City of Southfield’s Information Center Monday through Friday from 8:00 am to 5:00 pm at (248)354-4831 for general information.
Southfield & Lathrup Village
| Emergency Telephone Numbers: |
|
| Police Emergency |
9-1-1 |
| Fire Emergency |
9-1-1 |
| Medical Emergency |
9-1-1 |
For Non-Emergency Service
In Southfield: |
|
| Police (Business calls) |
(248) 796-5500 |
| Fire (Business Calls) |
(248) 796-5650 |
| City of Southfield – General Info |
(248) 796-5000 |
| Device for the Hearing Impaired |
(248) 354-4831 |